Due to the level of demand, we cannot accommodate all potential orders in our mill and still manage to move or process! So we now run a waiting list. Please contact us to be added to the list and to discuss your requirements. We will then send you some of our pre-addressed sacks in which to pack your fibre ready for collection. We call in orders monthly, adjusting for those who are not ready. There is no charge for being on the waiting list.
Generally the waiting list is up to 6 months and then, once your order is called in, processing will take 2-3 months, depending on how much you send and what you want done.
Orders: weights we can process
Our minimum order sizes are:
- 10kg for simply scouring and carding greasy fleeces
- 20kg for spinning from greasy fleeces
- 15kg for spinning from clean tops
Remember we only process your fibre in your batch, so if you have less than these amounts of greasy wool for processing, please contact us to discuss options for adding similar quality fibre from our own stocks. You may find a suitable neighbour or compatible breeder to share a batch and it's worth asking us in case we know someone.
If you want to develop a larger volume in due course, these 20kg minimum quantities are ideal for samples and development work.
Please note: if you have 40-100kg, we give discounts on our minimum prices and we also reward repeat small customers with a discount off their every fifth batch.
If you wish to process more than 100kg, we are able to work happily up to 1 tonne, and we frequently work at around 250kg to 500kg per batch, including scheduling production and deliveries over time to suit onward production requirements.
The following paragraphs provide more detail and instructions on placing orders: please contact us to discuss your ideas and requirements to get the best results.
Processing fibre into yarns is relatively technical and some of the terminology is very clear to us and less clear to our customers! Please don’t hesitate to ask questions, particularly if you are planning to process for the first time: that’s what we are here for. The best option, especially for your first batch, is to deliver the fibre, so we can discuss it together and you can see around the mill and look at samples. Please contact us to arrange this.
Meanwhile, we suggest you start by reading our Customer Guidance Notes, paying particular attention to the requirements as regards the use of pesticides as this can prevent us from processing your fleeces if the timings are wrong.
You should also look at our Terms and Conditions of Trade, and we are happy to translate them from the ‘legalese’ into more accessible meanings if you wish.
Once you have done this, you are ready to look at the Price Lists, either with or without VAT, depending on whether you are VAT-registered. Please note that our downloadable price lists are abbreviated and simplified versions, designed as a result of customer comments, and for any further help please don't hesitate to phone or email us.
At this stage, you may wish to phone or visit us to discuss your order in more detail and add yourself to the waiting list. If you are sure you know what you want, or are making a repeat order, just download our Order Form, or Organic Order Form, complete it, scan it and return it to us as an email attachment.
If you are organically certified, please note that we run dedicated organic batches during the year. Contact us to find out when we will next be processing organically.
Trade orders over 100kg:
We normally price at minimum batch rates for samples and bespoke services, and then once you are working at over 100kg, it’s best to contact us to discuss the options.
We normally work at around a 10% discount on minimum prices at 100kg, provided that we are making a single batch – all prices are for a single batch, and we are also able to split batches for dye colours, finishes or plies if required, which may incur an additional administration charge.
We arrange collections of our sacks from most UK locations and some in Europe. Please follow this link for more information.