We slightly tweaked our survey this time around and had a total of 25 responses, which is good given how busy we know our customers are and around 1.5% of our mailing list made time to do this and help us to get it right! However, it was well down on the 72 last year although we think the results will still be of interest.
We simplified and shortened our survey this time around and had a total of 1,023 responses, which is brilliant, so around 10% of our mailing list are helping us to get it right!
In the second thinking piece, I mentioned the story of our logo - probably a less enthralling tale than that of the lovely lady Tamar, but quite important to us and what we are about.
It starts with Sue (of course!), who was born in Cornwall and was a Girl Guide. Therefore she has a fondness for things Cornish and, as it happens, also for knots.