September 2018

Blacker Yarns 2017 Customer Survey results

Sue Blacker's picture
25 September, 2018 - 16:48 | Sue Blacker

This report is somewhat late … but in time to review prior to our 2018 survey which will be circulated in November.

One reason for the lateness is that we had a very large number of responses: our mailing list is over 10,000 and we had 1,020 responses and there were over 30 questions.  While some of the questions are easy to analyse, because the answers can be graphed, those with a free choice of wording take quite a bit of work!  Please note that due to rounding not all of the percentages given below will add to precisely 100%, but it’s simpler to present things without too many decimal points.

So here is a digest of the findings.

Blacker Yarns | +44 (0) 1566 777 635


The Natural Fibre Company | +44 (0) 1566 777 635