We welcome personal deliveries and collections, but if you are too far away or unable to do this, we can arrange carriage for you.

Mostly we use TNT or Parcelforce, and post a sack for your fleece. It is already printed with our address and your basic customer information. When you are ready to send it, just let us know and we will arrange collection.

Please note: you need to be available on collection day as the carriers do not like collecting unattended packages.

If you are in the Highlands and Islands or abroad, things are less easy as the standard carriage charges are very high. It is best in these cases simply to post your fleece to us. You can use our sacks for this.

When we return the finished yarns, or to pass them to the weavers, we use the same system. It generally works well, but we must mention that carriers sometimes make mistakes or cannot find places.

When you sign for a delivery it is VITALLY important that you make a note on the slip to say that the goods are 'accepted, but not checked'. This is in case of any damage during transit. Your carriage complaint will not be accepted unless you take this precaution.